VoIP Local Support
Local. Knowledgeable. Standing by.
When you bring TDS managedIP Hosted into your workspace, you get a lot more than phones and cords. Our VoIP and Internet service is rooted in a worry-free installation and robust onboarding process that will ensure a smooth transition for your business and a seamless experience for your customers.
Once you’re a managedIP customer, TDS provides free 1-on-1 training so you can feel confident you’re getting the most out of your investment. And your support team will include local specialists assigned to your business and committed to being there when you need help. If you ever have a problem, we don’t just ship you a new phone and hope that solves the issue. We send a living, breathing member of our nationwide team of local repair experts to your location. Refreshing, isn’t it?
Schedule a no-obligation demo.
At TDS, support isn’t just a promise – it’s people.
Here are some of the fine folks around the country who specialize in helping businesses with TDS managedIP Hosted.
Brenda Dobeck Milwaukee, Wisconsin
I had a restaurant that had six different locations. The original administrator left the company and the new person that took over was not that “tech-y.” I helped her gain confidence programming the system to the point that I very rarely heard from her. She later said in an email that I am TDS’ training equivalent to Bobby Flay of “Iron Chef.” That was a huge compliment!
Sarah Reinwalt Eagan, Minnesota
I was helping a customer install their new phone services as they moved into a new building. Due to several delays with another company, we were not able to get the needed phone lines into the building until move-in day. With a lot of help from many departments within TDS, we were able to have the customer’s phones up and running within a couple hours after the lines were in place. We were all willing to stay a bit late on a Friday night and had the phones ringing by 6:30 p.m. But most importantly we had a very happy customer!
Terri Beyer Machesney Park, Illinois
I have a customer that had to move their business before they could get Internet service installed. They were so happy they had managedIP Hosted, which allowed them to run their business from their cell phones and never miss a call. The customer said to me, “TDS is the best! We’d be out of business if we couldn’t have routed calls to our cell phones!”
Below is a list of areas where we offer managedIP Hosted. Business customers must have at least one location within our service area, but our support team can respond to a second location outside the area. Please note, the lists below may not include all service locations. Visit the Support page for more specifics about the program.